FAQ's

Any of our paint colors cover in two coats when applied over a properly prepared surface.

According to the C2 full spectrum color philosophy, our color:

Utilizes Multiple Colorants: By using a full range of colorants, C2 Paint creates colors that more easily harmonize with the three-dimensional design elements in your room, like fabrics, rugs, furniture and accessories. 

Contains Rare Artisan Pigments: C2 Paint spares no expense to incorporate artisan-grade pigments like Cobalt Blue and Oxide Green. These are unique to our brand and complement our arsenal of high-quality, finely ground colorants. 

Contains No Black Ink: Black absorbs rather than reflects light, so we never use black colorant in any C2 Paint color, which is a key fundamental in creating truly luminous colors. 

View our C2 Paint Sheen Guide here.

We use only the highest ingredients to ensure maximum quality, coverage, color and durability. Thankfully we have interior paints to fit any budget, including C2 Loft, C2 Studio and C2 Luxe.

All of our color tools and samples are made from premium eggshell paint, not digitally printed reproductions, so you can be sure that what you see is what you get.

It’s easier than you think! Just choose your product and it will prompt you to choose your color, finish and size. OR, you can choose the color, then the product. There are a few questions to answer (i.e. sheen, size etc.) to indicate the exact product you want. Then just add to cart!

We have dealers throughout the United States and Canada. Our corporate office is located in Buffalo, NY.

We will ship your order to you via Fed Ex Ground and provide a tracking number so you’ll know exactly when your order will arrive. You can always check your account for the most recent updates.

Unfortunately, we require a complete address, therefore, are unable to deliver to P.O boxes.

Not yet! Currently, we ship anywhere in the continental U.S. and Canada. We do not ship to Hawaii, Alaska or Puerto Rico.

Get more detailed information on our shipping policy here.

You have the choice to expedite shipping upon checkout via Fed Ex. Both regular and expedited orders are fulfilled between 1-2 business days so remember to add that time onto your Fed Ex shipping delivery date. We will send you a tracking number. Take Home Chips are usually sent via USPS unless otherwise noted and are not trackable. Once they leave our warehouse, they are in the hands of the postal service.

Most paints are not eligible for refunds or exchanges. However, if your product arrives damaged, we will work with you to provide a full refund or exchange. If you are unhappy with your paint for any reason, please contact us our customer service department at info@c2paint.com and we will do our best to accommodate you. Painting supplies must be returned within 30 days, in their original packaging which must be unused and unopened. If damaged please take a photo asap so we can make a claim with Fed Ex.

We will always send you a tracking number as soon as we ship your package, so you can plan receipt of your order. The other option is to log into your account to check the status. Take Home Chips are usually sent via USPS and are not trackable; however you have the ability to expedite shipping if needed. We do not mark up shipping and only bill back what we are charged by the shipping carrier.

If you need to additional information not listed here, feel free to email us at info@c2paint.com.